Youth-led support in Rochdale

Youth-led support in Rochdale
Raise a concern

Empower young people and strengthen the wider community through practical guidance, safe spaces, and youth-led support.

Safeguarding

Use the right safeguarding route quickly and clearly.

If you are worried about someone's safety or wellbeing, choose the child or adult safeguarding route below and use it as soon as possible. If someone is in immediate danger, call 999 first.

Child and adult routes kept separate Secure concern form Emergency services first if urgent
Send a safeguarding message Read the Privacy Notice

This part of the site stays plainer and more procedural so the next step is easy to find.

Immediate danger needs emergency services first

If someone is in immediate danger, has been seriously harmed, or needs urgent emergency help, call 999 first. A web form or email should not be treated as an emergency-response service.

Safeguarding route

Child safeguarding

Child or young person

Use this route when the concern is about a child or young person who may be at risk of abuse, neglect, exploitation, grooming, unsafe treatment, or serious welfare harm.

Use this route when

  • A child or young person saying they are not safe.
  • A worrying disclosure, injury, pattern of neglect, or unsafe adult behaviour.
  • Concerns about exploitation, grooming, coercion, or online harm.

Keep in mind

  • Keep the facts clear.
  • Do not promise confidentiality.
  • Act quickly when the concern is serious.
Read child safeguarding

Safeguarding route

Adult safeguarding

Adult with care and support needs

Use this route when the concern is about an adult with care and support needs who may be experiencing abuse, neglect, coercion, exploitation, or another serious risk to their safety or wellbeing.

Use this route when

  • A serious concern about abuse, neglect, coercion, or unsafe treatment.
  • Worry that someone is being exploited, controlled, or is unable to protect themselves.
  • A situation where an adult's care and support needs make the risk more serious.

Keep in mind

  • Take the concern seriously.
  • Share only what is needed.
  • Use the safeguarding route rather than ordinary contact.
Read adult safeguarding

Public safeguarding contact

Named contact not published yet

For launch, safeguarding concerns can be sent through the secure concern form or directly to the public safeguarding inbox. Use only the detail needed to explain the concern and how to contact you back.

Public safeguarding inbox: admin@encouragingyou.co.uk

  • This route is monitored for safeguarding concerns, but the site does not promise an immediate reply, live case updates, or emergency intervention through the form itself.
  • If you are unsure whether the concern belongs under child or adult safeguarding, use the route that feels closest and explain what you know. The team can route it internally.
Email the safeguarding inbox

Secure form available

A dedicated secure concern form is available for non-emergency safeguarding messages and routes into the same public safeguarding intake as the email inbox. Do not wait for an online reply if the risk is immediate or emergency help is needed.

Before you send a concern

Send what you know now

A short factual message is enough to start the safeguarding route properly.

  • Say whether the concern is about a child, young person, or adult.
  • Share what you saw, heard, or were told, and when it happened or became known.
  • Include only the information needed to understand the concern and contact you back.
  • If the risk is urgent, call 999 instead of waiting for a response from the site.

Full safeguarding policy

Policy not published yet

A fuller public safeguarding policy is not linked yet. The live site should stay honest about that instead of pretending a download is already available.

Training and vetting statement

Working assumption

The approved public brief states that safeguarding procedures are in place and followed, and that staff and volunteers are trained and vetted.

  • Safeguarding procedures are in place and followed.
  • Staff and volunteers are trained and vetted.
  • Public trust should come from clear boundaries, not from overclaiming what has not been published yet.

General contact is not the safeguarding route

Ordinary contact kept separate

Use the normal Contact route for ordinary questions, volunteering, partnership discussions, or general support requests. Use safeguarding when the issue is about harm, abuse, neglect, exploitation, coercion, or someone not being safe.

Use general contact