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Legal document

Accessibility statement

Accessibility support for this website. This statement explains the current accessibility target, known limits, and how to ask for help.

Route /accessibility/

Sections 6

Report an accessibility problem Read the Cookie Notice
Current status The site is self-evaluated against WCAG 2.2 AA. No independent audit is published yet.
On this page 6 sections
  1. What we do
  2. How we check
  3. Known limits
  4. External services
  5. Ask for help
  6. Review
Key points 2 notes

Target

The public site is built with WCAG 2.2 AA as the working standard.

Help route

Use the feedback form if something is hard to use or you need another format.

Support built in

What the site does now.

The public journeys are designed to be readable, keyboard reachable, and usable without relying on one accessibility widget.

Navigation

Skip links, clear headings, breadcrumbs, visible focus states, and keyboard-friendly menus.

Forms

Labels, helper text, visible errors, focus recovery, and a no-JavaScript fallback.

Motion and media

Reduced-motion preferences are respected and heavy third-party embeds are avoided on arrival.

Checks

How the current build has been checked.

This statement is based on the live build and repo checks, not a claim of perfection.

Manual review

Keyboard, focus, forms, motion, and responsive layout were reviewed across the main public routes.

Automated checks

The repo uses Astro validation and browser checks to catch regressions.

Review date

Reviewed against the live launch build on 23 April 2026.

Current accessibility posture

Working target: WCAG 2.2 AA. Assessment approach: self-evaluation.

No independent audit published yet

Cookie choices

This site does not show a cookie banner at launch. The Cookie Notice explains the live first-party aggregate analytics model, the objection control on that route, and the storage that stays absent.

Known limits

What may still be difficult.

Known limits are listed plainly with the practical next step.

External platforms

Instagram, email apps, calendar apps, and external map services are outside the main website.

What this means
Their accessibility depends on the provider or app you use.
Alternative or next step
Use the feedback form or email route if an external service blocks you.

Full audit not published yet

The launch build has been reviewed, but no independent accessibility audit is published yet.

What this means
Some assistive technology combinations may not be individually documented.
Alternative or next step
Tell us the page, device, browser, and assistive technology so we can investigate.

External services

What is outside this website.

External destinations have their own accessibility and privacy behavior.

Social links

Social links leave the site and open the third-party platform.

Email and calendar apps

Mailto links and calendar files depend on the app that opens them.

Maps and directions

The contact route does not auto-load a map. Future map links will need review.

Help

Ask for help or report a barrier.

Use this route if the site is hard to use or you need information in another format.

Need help using the site?

Use the dedicated accessibility feedback form if something on the site is difficult to use or if you need information in another format.

What helps most in a report

Use the accessibility feedback form or email route and we will reply as soon as we can.

  • Which page or action caused the problem
  • What you were trying to do
  • Your device, browser, or assistive technology if known

General support

Use Contact if your question is about joining a session or getting general help.

Go to Contact

Accessibility feedback

Report an accessibility problem

Use this secure form if something on the site is hard to use or if you need information in another format. We use your details only to reply and work out the most useful next step.

Privacy reminder

We use the details you share here only to understand the accessibility issue, reply, and arrange practical help or an alternative format if that is needed.

  • This route is for accessibility barriers or format requests, not general marketing contact.
  • Share only the detail needed to describe the problem and how we can reply.
  • This form does not include the optional updates box.
Read the Privacy Notice

This public deployment opens your email app so your message goes straight to the team without relying on server-side form storage.

Include your name, the best email address for a reply, and a short summary of what you need help with.

Email the team

If you prefer email, contact admin@encouragingyou.co.uk.

Review

When this statement changes.

The statement should change when the website changes or a new barrier is found.

Review triggers

  • A new form, embed, or public route is added
  • A formal accessibility audit is completed
  • A new known limitation is found
  • This site does not show a cookie banner at launch. The Cookie Notice explains the live first-party aggregate analytics model, the objection control on that route, and the storage that stays absent.
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