Child safeguarding

Raise child safeguarding concerns clearly and without delay.

Use this route when the concern is about a child or young person. If there is immediate danger or urgent medical risk, call 999 first.

Child or young person Secure concern form Emergency services first if urgent

This route is for safeguarding concerns, not ordinary programme, session, or volunteer questions.

Immediate danger needs emergency services first

If someone is in immediate danger, has been seriously harmed, or needs urgent emergency help, call 999 first. A web form or email should not be treated as an emergency-response service.

Child safeguarding

Child or young person

This route is for concerns about a child or young person. It keeps the emergency boundary, the reporting route, and the basic safeguarding expectations visible without turning the page into a dense policy document.

Use this route when the concern is about a child or young person who may be at risk of abuse, neglect, exploitation, grooming, unsafe treatment, or serious welfare harm.

  • the concern is about a child or young person
  • you are worried about abuse, neglect, exploitation, grooming, or unsafe treatment
  • a disclosure, incident, or pattern of behaviour makes you think a child may not be safe

What to do now

The aim is to make the next step obvious without implying the website replaces emergency or statutory action.

  1. Step 1

    Call 999 first if the risk is immediate

    If the child or young person is in immediate danger, needs urgent medical help, or cannot be kept safe right now, call 999 before using any site route.

  2. Step 2

    Raise the concern as soon as possible

    Use the secure concern form or the public safeguarding inbox instead of waiting for a fuller story or a more polished account.

  3. Step 3

    Keep the information factual

    Say what you saw, heard, or were told, when it happened or became known, and who was involved if you know.

  4. Step 4

    Do not promise secrecy you cannot keep

    If someone has shared a concern with you, explain that you may need to pass it to the right safeguarding people to help keep them safe.

Public safeguarding contact

Named contact not published yet

For launch, safeguarding concerns can be sent through the secure concern form or directly to the public safeguarding inbox. Use only the detail needed to explain the concern and how to contact you back.

Public safeguarding inbox: admin@encouragingyou.co.uk

  • This route is monitored for safeguarding concerns, but the site does not promise an immediate reply, live case updates, or emergency intervention through the form itself.
  • If you are unsure whether the concern belongs under child or adult safeguarding, use the route that feels closest and explain what you know. The team can route it internally.

Full safeguarding policy

Policy not published yet

A fuller public safeguarding policy is not linked yet. The live site should stay honest about that instead of pretending a download is already available.

General contact is not the safeguarding route

Ordinary contact kept separate

Use the normal Contact route for ordinary questions, volunteering, partnership discussions, or general support requests. Use safeguarding when the issue is about harm, abuse, neglect, exploitation, coercion, or someone not being safe.

Training and vetting statement

Working assumption

The approved public brief states that safeguarding procedures are in place and followed, and that staff and volunteers are trained and vetted.

  • Safeguarding procedures are in place and followed.
  • Staff and volunteers are trained and vetted.
  • Public trust should come from clear boundaries, not from overclaiming what has not been published yet.