Service area and venue note

The service area anchor is Rochdale. Specific venue details can be shared on enquiry where appropriate.

Contact

We're here to help you find the right next step.

Ask a short question about sessions, support, volunteering, partnership, or a referral without having to guess which route comes first.

Low-friction first contact Rochdale-based Safeguarding kept separate

Use the route cards when one path already fits. If you are still unsure, the short form below can help the team route the next conversation properly.

Urgent help

If someone is in immediate danger or needs urgent emergency help, call 999.

Choose the shortest route

Different questions deserve different first steps.

Use a dedicated route when one is already clear. Use the short message form below when you need help choosing, are asking on someone else's behalf, or have a broader question.

Pathway

Join a session

0 live Saturday sessions

Use the sessions hub if you want a practical, current route into Saturday CV support or youth club without sending a long message first.

Sessions is the clearest immediate route when you want live timings, reassurance, and practical next-step detail before you contact the team.

  • Current Saturday sessions live on the Sessions hub
  • First-time reassurance stays visible before someone attends
  • Contact remains available if you want to ask first

Participants, parents, and referrers should be able to see timings, first-visit reassurance, and safeguarding context before contacting the team.

Pathway

Refer someone

Referral-friendly

Parents, carers, schools, and community referrers can start with a short explanation of who needs help and what kind of support might fit.

Use the contact route, choose a referral-focused reason, and tell us whether you are asking on someone else's behalf.

  • You do not need to know the exact programme before asking
  • Parents, carers, schools, and partners can all start here
  • Safeguarding guidance stays visible if the question is about safety

Referrers need a route that explains safety, fit, and next steps without forcing them through volunteer-first language.

Pathway

Volunteer with us

Dedicated route

Start here if you want role pathways, checks, and next-step expectations explained before you commit your time.

Use the volunteer route to understand the pathway, then send a short enquiry if the role feels like a fit.

  • Role pathways should be visible before any application flow
  • Safeguarding and checks stay visible early
  • A short enquiry should come before a long commitment

Volunteering should feel fair, supported, and clear about safeguarding expectations rather than improvised.

Pathway

Partner with us

Dedicated route

Use this pathway for referrals, sponsorship, venue support, collaboration, or local partnership conversations that need a clearer public starting point.

Use the partner route to understand who it is for, what collaboration could look like, and how to send a short enquiry that can be routed properly.

  • Referrals, sponsorship, and collaboration all start here
  • A formal proposal is not required for first contact
  • The next step stays proportionate and enquiry-led

Schools, funders, local authorities, and community organisations should be able to see a credible partnership invitation before they are asked to send a message.

Contact methods

Use the channel that matches the kind of first contact you need.

Email and the short form are the safest launch routes. Social can help with lighter first contact. Safety concerns are always routed separately.

Email is the main public contact route.

Use email for general questions, support, referrals, and follow-up when you want a written reply that can be routed carefully.

Primary public route

admin@encouragingyou.co.uk

  • Useful for support, session, and general next-step questions
  • Works well when you are asking on behalf of someone else

A public phone line is not published yet.

We are not inventing a phone number before it is confirmed for publication. Use the short form or email if you need a first reply.

Phone not published yet

Public phone number not yet confirmed

  • Keeps launch contact details honest
  • Lets the team share the right follow-up method later if needed

Instagram stays available for lighter first contact.

It can work for a quick first message or to check which route fits, but safeguarding or private support concerns are better handled through email or the secure form.

Social route available

@encouragingyou1

  • Good for a quick check-in or signpost
  • Move to email or the form when more detail or privacy matters

Instagram is outside the main website and has its own accessibility, privacy, and account settings.

Safety concerns need the safeguarding route.

If your question is about someone being at risk or you need to raise a concern, use the dedicated safeguarding information rather than the general enquiry queue.

Separate safeguarding route

Immediate danger should go to emergency services

  • Urgent danger should go to emergency services
  • Safeguarding stays separate from general support questions

Current launch contact state

Email and the short form are the confirmed public routes for launch. Rochdale stays as the public location anchor, while phone and precise venue details are shared carefully on enquiry when they matter.

You're asking about CV support.

The form is prefilled for CV support so the team can keep that session context attached to your message.

Location and directions

Rochdale is the public location anchor.

The page keeps service-area wording clear without publishing blanket venue details or loading a heavy map on arrival.

Service area

EncouragingYou is based in Rochdale and works locally with young people, families, referrers, volunteers, partners, and wider community members who may need support or connection.

Exact venue details

Where a session, meeting point, or practical visit detail matters, it can be shared on enquiry once the right route is clear.

Directions and maps

This launch route does not embed an interactive map on first load. If public directions are approved later, they can be added without changing the overall contact architecture.

Need to check travel before attending?

Use Sessions if you already know you want a live Saturday route, or send a short message if you need the exact venue confirmed before you travel.

Location detail

Public location detail stays intentionally limited.

The site keeps Rochdale visible, but exact venue and map detail are only shared when they are relevant to a confirmed session, referral, or support next step.

Questions before you send a message

Contact route FAQs

These questions explain what Contact is for, when to use a more specific route, and how location or urgency are handled.

When should I use Contact instead of Sessions, Volunteer, or Partner?

Use Contact when you are not sure which route fits, when you are asking on someone else's behalf, or when your question is broader than one specific published page. If the route is already clear, the dedicated page usually gives you better context first.

Can a parent, carer, school, or referrer ask first?

Yes. The contact route is designed to work for people asking on behalf of someone else, especially when they need to explain the situation briefly before choosing a programme or session.

Why is there no public phone number or full venue address here?

Those details have not been confirmed for blanket public publication. The site keeps launch contact details honest by using Rochdale as the public location anchor and sharing more specific venue or follow-up detail on enquiry where appropriate.

What if my question is urgent or about safety?

Immediate danger should go to emergency services. Safeguarding concerns use the dedicated safeguarding route rather than the general contact queue so the response path stays clear.